Warranty & Support
Unless agreed otherwise in writing and signed by an authorised Computer
Solutions Ltd representative, the warranty and support commitments included
with the products we sell are as follows:
| Supplier |
Product |
Licence |
Warranty/Support
Included |
Cost/Year |
| Abatron |
BDI Modules |
H/W |
3 years |
RTC |
|
Firmware |
Module |
12 months |
15% of current s/w price |
| Avocet |
Compilers & Assemblers |
User |
12 months |
POA |
| CMX |
RTX |
User |
6 months |
20% of current s/w price |
|
RT-IP & MicroNet |
Site * |
6 months |
20% of current s/w price |
| Cosmic |
All Software |
Seat |
12 months |
15% of current s/w price |
| EBS |
RTIP / ERTFS |
Site * |
6 months |
20% of current s/w price |
| Ellisys |
Tracker 110 & Explorer 2xx |
H/W |
24 months |
|
| Embest |
JTAG interfaces & ARM
Boards |
H/W |
12 months |
RTC |
|
Supporting software |
User |
Unlimited updates available |
Free |
| Freescale |
CodeWarrior |
S/W |
12 months |
POA |
| HI-TECH |
C Compilers |
Seat |
Unlimited Support |
POA for Updates and Prioity |
|
Salvo LE & Pro |
Seat |
12 months |
POA |
| Hi-LO |
ALL-100/ Gang100 |
H/W |
12 months |
RTC |
|
ALL-100/ Gang100 updates for
new chips |
Free |
Unlimited updates available |
Free |
| IAR |
All Software |
Seat |
12 months |
25% of current s/w price |
| iSYSTEM |
ICE |
H/W |
24 months |
RTC |
|
ICE Software |
Module |
12 months |
£179.00 |
| Keil |
All Software |
Seat |
12 months |
POA |
| Link |
Hardware |
H/W |
12 months |
RTC |
| MicroDigital |
SMX |
Site |
3 months |
20% of current price |
| P&E |
Hardware |
Module |
30 days |
RTC |
|
Software |
User |
12 months |
50% of current price |
| Paladin |
Software |
User |
90 days |
25% of current s/w price |
| Paradigm |
C++ |
Seat |
90 days |
20% of current s/w price |
| Peak |
CAN Hardware |
H/W |
24 months |
RTC |
|
PCAN Lite Software |
Free |
Unlimited updates available |
Free |
|
PCAN Explorer |
Seat |
Support/updates free and
unlimited within Version |
Upgrade to later version is 50% of full cost. |
| Select |
Yourdon / SSADM |
Seat |
12 months |
20% of current s/w price |
Licences:
Seat - Keyed to a CPU or installation
User - Single user licence, would need additional licences to use
multiple copies
H/W - Hardware, so no restriction on users
Site - May be used by many users at a single site
Module - Software may only be used with a single registered piece of
hardware
RTC - Return at customer's expense to COMSOL for an estimate of repair
cost
POA - Price on Application
Software such as compilers linkers and RTOS may be used to create
unlimited numbers of target ROMs with no extra cost with the exception of those marked with *
which can only create target ROMs for a single notified product.
Note that many of our suppliers charge a premium to customers who are out
of support but who wish to take on a new support contract.
Revised
31/03/2008
| |
Computer Solutions Ltd
1a New Haw Road, Addlestone, Surrey KT15 2BZ, England |
| |
| Telephone: +44 (0) 1932 829460 |
Fax: +44 (0) 1932 840603 |
| Email: sales@computer-solutions.co.uk |
Web: www.computer-solutions.co.uk |
| |
| Copyright ©
2008 Computer Solutions
Ltd |
| 
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